Lenovo Premier Support

Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkSmart Core, View Plus; ThinkSmart Hub 500 10V5, 10V6

In stock

Manufacturer Lenovo

Part number 5WS0Z53126

UNSPSC 81111811

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Information
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management. As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
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